TELEHOUSE LONDON Docklands East

• Colocation & Hosting:
  • TELEHOUSE East can provide Shared Facilities Management (SFM) and Dedicated Facilities Management (DFM)
• Power:
  • Average power per rack - 1 to 2kW
  • 2 x multiple diverse power route incoming feeds
  • 5 x Generators with N +1 redundancy
  • 15 mins of UPS battery autonomy with N+1 redundancy
• Environment and Air Conditioning:
  • Air conditioning is provided at N+1 redundancy
  • The heat rejection system is 30% glycol and condensed water which utilizes dry heat rejection condensers on the rooftop.
  • Full function, closed control air conditioning system, with cooling, humidity and de-humidification control
  • Room design temperature: 22 degrees C, plus or minus 1 degree C. Room humidity: 50% rH. Plus 10% or minus 10% rH.
  • External Temperature Design: 35 degree C Dry Bulb
  • The East Building works on "A" or "B" pipe work to room with N+N redundant units and N+N pumps.
• Connectivity:
  • Carrier neutral facility offering customers freedom of choice
  • Direct access to over 100 carriers
  • With the Interlink Service clients can connect to any carrier from any TELEHOUSE data center
  • Hosts the London Internet Exchange allowing low-latency connectivity
  • In 2012 London Internet Exchange doubled its capacity to 9.6TB at the TELEHOUSE site
• Fire Detection & Suppression:
  • Very early smoke detection alarms (VESDA) installed throughout the facility
  • Fully addressable two stage fire detection system that monitors both under-floor and the room itself
  • Detectors with 50% mix of optical and ionization are split across 2 separate zonal-loops, to meet BS 5839, 6266, 5445 and 5588
  • Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval.
  • Ceilings, walls, floors and doors comply with RF90 (fire resistance 90 mins) in DC areas, telecom and plant areas
• Security System:
  • Perimeter protected by alarmed fences and PIR detection.
  • Gated entrances manned combined with a security management system to ensure no unauthorized access to the site.
  • Movement activated CCTV coverage for the Perimeter, Entrances and Loading Docks, Common areas reception and corridors and of course our state of the art suites.
  • Single point of entry to our main facilities controlled by time limited access cards combined with card Independent client card identification access system and integrated digital video camera surveillance.
  • Proximity card access is provided from the main data center building and is issued to provide access only to authorized facilities management suites.
  • Strict security processes are in place to ensure delivery and loading of goods are secure.
  • Doors fitted with alarms that immediately report back to a manned security suite when unauthorized access is attempted or doors are forced or held open.
  • A highly trained Security presence 24/7 to ensure that you and your nominated staff gain authorized access to the facility whenever you require, day or night
• Certifications:
  • ISO 9001:2008 Quality Management Standard
  • ISO 14001:2004 Environmental Management System Standard
  • ISO/IEC 27001:2005 Information Security Management
  • PCI – DSS (Payment Card Industry – Data Security Standard) Attestation
  • BS 25999-2:2007 Business Continuity Management
  • The Carbon Trust Standard

Connectivity

+65-6220-7001

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